Ivy Lodge is a place where residents feel they are at home not in a home. This is at the heart of everything we do here and it is achieved through ensuring we maintain a clean, well decorated, secure and safe environment filled with staff that treat all our residents with dignity and respect, compassion and openness. We always promote a happy friendly and relaxed atmosphere and provide stimulating and fun activities and outings that can bring back happy memories and enable new ones to be created.
Ensuring the human rights of our residents and staff are respected and promoted is central to our mission. Each resident and staff member is treated equally as an individual regardless of age, ability, gender, faith, ethnic origin or sexual orientation and is encouraged to exercise choice and independence in all aspects of their life.
Continuous professional development is valued highly at Ivy Lodge and all staff receive mandatory training up to twice a year alongside regular staff meetings held to ensure the highest standards of care are being maintained at all times.
Our Philosophy is focussed on a person-centred approach to care recognising people as individuals in a friendly, homely and caring atmosphere. This involves moving away from the more traditional ‘tasks’ orientated approach and to focus more on the person, understanding and valuing the individual as somebody with their own unique history, personality and life experiences. It is through this approach that an individual can really thrive and lead a fulfilling and rewarding life in a care home setting.
Put simply it is to consistently be the best residential care home in the region whilst at the same time providing excellent value for money. Our vision is to improve our single rating of outstanding for our care to outstanding in all 5 areas that the Care Quality Commission rate (Is it Safe, effective, caring, responsive and well led) giving us an overall rating of outstanding.
Find out why residents think of Ivy Lodge as their 'Home from Home' >>